Seattle City Council Member, Mike O'Brien has a tough but rewarding job. As a council member, it is his job to serve his constituency and to do what he knows is right. But sometimes doing both of these at the same time is impossible. How does he communicate effectively and effect the kind of change he is charged to bring to the city of Seattle while being under the microscope of the public eye? This discussion reveals some of Mike O'Brien's methods, and they are surprisingly based on the principles of improvisation.